When you’re selling a home, Bobby + April realtor Kendal Thompson says it’s about doing everything to help your house sell quickly. “We help you determine what you need to do to make sure your house puts its best foot forward,” he said. “We have our own stager, so we can redecorate. If rooms need to be repainted or the bathroom sink needs to be replaced, we can accommodate that.” Bobby + April has renovation resources readily available for quick updates through sister Class A contracting company Renew Renovations. “At the end of the day, you want the buyers to walk in and picture themselves and their family in the house,” Thompson said. “We’ll do whatever is necessary to make that happen.”
He adds that agents regularly add extra touches to make every showing perfect, whether it’s replacing an outdoor light at the last second, adding potted plants along the driveway, or even watching a homeowner’s dog when no one else is available. “If you can name it, we’ve had agents go the extra mile to do it,” he said. “All the work is not on our clients—we’re there to help them get things done, and we hope it helps the house sell faster.”
In terms of buying a new house, Bobby + April builds relationships with clients and learns the type of home they are looking for, focusing on high-demand properties in the Richmond Fan area. The firm’s preferred partners enable buyers to be ready to purchase as soon as they find the right property: “We have a finance guy who comes into our office and meets with clients so they can get everything done in a one-stop-shop environment,” Thompson said.
In addition, Bobby + April’s connections throughout town often allow them to find properties before they officially go on the market. Sometimes the houses might need some renovations, and that’s where Renew Renovations comes into play. “We have a sister company we can lean on to do the work,” Thompson said. “And even if it’s not to do the work, it’s to educate on what work can and can’t be done.” Because of Bobby + April’s renovation experience, the team can tell which properties can be renovated easily and which cannot. “By collaborating with Renew Renovations, we’re able to seamlessly transform homes into the visions our clients describe to us,” Straus said. “And we coordinate the work so our clients go on living their lives, then move into their new dream homes.”
And, when the time comes for that move, Straus remembers helping clients pack up their kitchens and helping them declutter when it’s time to downsize. “We’re there to help people transfer from where they are currently living into the city,” Straus said. “We can help them sell their current home smoothly, we can help them find their next home in the city, and if that home needs a small renovation or even a large transformation we can handle the entire process. Most companies can’t do all of that for you.”
These services don’t have added fees—they’re part of making the move easier. “We do whatever it takes to make our clients happy,” Straus says. “We develop a personal relationship with every client, then create a customized plan to help them achieve their goals while making their life easy.